Contact
Questions before you start? We are here.
Send a message and the Optium care team will respond within one business day. For clinical questions, current patients should message securely through the portal.
Reach the care team
Current patients
Clinical questions are answered through your HIPAA-protected portal, not email.
Hours
Mon–Fri, 8am–6pm
Video visits available within these hours across our licensed states.
In an emergency
Optium is not for medical emergencies. If you are experiencing one, call 911 or go to the nearest emergency department.
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Thanks for reaching out. The Optium care team will reply within one business day.